1. Introduction and Purpose

This Privacy Policy describes how Fan Pivot, operated by Fan Pivot, LLC, collects, uses, and discloses your Personal Information when you visit or make a purchase from www.Fanpivot.com (the "Site"). We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Information: This is information that identifies you as an individual. We collect it when you voluntarily provide it to us, such as when you make a purchase, create an account, or contact us. This may include:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (e.g., credit card details, processed securely by our payment partners)

  • Any other information you choose to provide (e.g., feedback)

• Usage Data and Non Personal Information: When you visit our Site, we automatically collect certain information about your device and your interaction with the Site. This information does not directly identify you. This may include:

  • IP address

  • Browser type and version

  • Time zone setting

  • Operating system and platform

  • Information about your visit, including the full Uniform Resource Locators URL clickstream to, through, and from our Site

  • Pages you viewed or searched for

  • Page response times, download errors, length of visits to certain pages, page interaction information scrolling, clicks, and mouse overs

  • Methods used to browse away from the page

• How We Collect Information:

  • Directly from you: When you place an order, create an account, subscribe to our newsletter, or contact customer support.

  • Automatically through technology: Using cookies, web beacons, and similar tracking technologies as you navigate our Site.

  • From third parties: Such as payment processors or analytics providers, to help us process orders or understand site usage.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders, including shipping and processing payments.

• Communicate with you about your orders, products, services, and promotional offers.

• Provide customer support and respond to your inquiries.

• Improve our website, products, and services.

• Personalize your experience on our Site.

• Conduct analytics to understand how users interact with our Site.

• Prevent fraud and ensure the security of our Site.

• Comply with legal obligations.

• Send you marketing and promotional communications, where you have consented to receive them.

4. How We Share Your Information

We may share your Personal Information with third parties to help us use your Personal Information, as described above. These third parties include:

• Service Providers: We share information with third party vendors and service providers who perform services on our behalf, such as payment processing, shipping carriers [e.g., UPS, FedEx], website hosting, data analysis, and marketing assistance.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of that transaction.

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities including to meet national security or law enforcement requirements.

• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small files placed on your device. They help us remember your preferences, understand how you use our Site, and deliver relevant advertising.

• Essential Cookies: Necessary for the website to function correctly, enabling basic functions like page navigation and access to secure areas.

• Analytical or Performance Cookies: Help us understand how visitors interact with the website by collecting and reporting information anonymously.

• Functionality Cookies: Used to recognize you when you return to our website, allowing us to personalize content for you.

• Targeting or Advertising Cookies: Record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Security

We implement reasonable security measures designed to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining data to fulfill orders, provide customer service, resolve disputes, and comply with legal obligations.

8. Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your Personal Information:

• Right to Access: Request a copy of the Personal Information we hold about you.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure "Right to be Forgotten": Request deletion of your Personal Information under certain conditions.

• Right to Object to Processing: Object to our processing of your Personal Information under certain conditions.

• Right to Restriction of Processing: Request that we restrict the processing of your Personal Information under certain conditions.

• Right to Data Portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

• Right to Withdraw Consent: If we are relying on your consent to process your Personal Information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us, and we will take steps to remove such information from our systems.

10. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• By email: info@fanpivot.com

• By visiting this page on our website: www.fanpivot.com/contact